SHIPPING
Due to high demand, orders may take two to four weeks to arrive. Please email us at info@apeishLAB.com for any questions.
SHIPPING POLICY
ORDER PROCESSING:
Please allow 2-5 business days to process your order. Expect an email within 2-5 business days to let you know your order is on the way!
STORE PICKUP:
No Store pickup available at this time.
LOCAL DELIVERY
No local delivery available at this time.
FLAT RATE SHIPPING
Orders are generally shipped within 2-5 business days using USPS - Regular 1-4 days. Flat rate shipping fee doesn’t apply at this time. Free Shipping available to orders over $85.
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DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer Free Shipping to orders over $85.
|
Shipping option |
Estimated delivery time |
Price |
|
US Domestic Regular* -USPS |
1 to 4 business days |
$4.50 and UP |
|
US Domestic Express* -FEDEX |
1 to 3 business days |
$11 and UP |
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: Zone1: Canada; Zone2: France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden; Zone3:Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.
|
Shipping option |
Estimated delivery time |
Price |
|
Zone1* - FEDEX |
2 to 5 business days |
$17 and UP |
|
Zone2* - FEDEX |
2 to 5 business days |
$18 and UP |
|
Zone3* - FEDEX |
2 to 5 business days |
$20 and UP |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. apeish LAB is not responsible for these charges if they are applied and are your responsibility as the customer.
* Please note that orders can not be delivered to military bases.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@apeishlab.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@apeishlab.com.